RETURNS POLICIES
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I. CREDIT ONLY; CASH GIVEN ONLY FOR PREPAID ORDERS
II. TEXTBOOKS.
A. 100% returns
allowable for one year from date of invoice.
B. After one
year returns are not acceptable.
C. All books
must be in resalable condition.
D. All books
not in resalable condition will be returned at your expense.
III. TRADEBOOKS
A. 100% returns allowable for:
1. Orders less than 6 months old.
2. Discounts of 40% or less on credit orders.
3. All prepaid orders.
4. All books must be in resalable condition.
5. All books not in resalable condition will be returned at your expense.
B. Returns NOT ACCEPTABLE for:
1. Orders 6 months or more old.
2. Discounts over 40% on credit orders.
IV. REQUIREMENTS FOR RETURNS
A. Permission necessary.
B. Include
with request for returns and with returns the following:
1. Order date for original purchase order.
2. Our invoice number.
3. Original purchase order number.
C. No returns acceptable without permission and without the above information.